Supply chains can make or break E-Commerce businesses. Reliability, speed and excellence are all crucial if you want to deliver the incredible experiences consumers now demand. Omnichannel fulfilment and resilience, from manufacture to last mile delivery, are integral to meeting those expectations. But how do you get there?

‘How to build a customer-first supply chain’ tackles the most pressing issues for E-Commerce logistics in 2022. Using real-life examples and stories from some of the biggest E-Commerce players, plus a chance to ask questions throughout, you’ll come away with a wealth of practical advice on how to react, adapt and continually scale over the next 12 months and beyond.

What you’ll learn:

• How to take better control of your supply chain to deliver customer excellence.
• The challenges and opportunities of Factory2Sofa supply chain management.
• E-Commerce fulfilment lessons from peak 2021, and how to improve in 2022.
• How to best apply data and technology to improve everything from last mile delivery to reverse logistics.