Ghana : Refund Application

For further details please contact:
Tema: +233 303 218700 Extn 4231  or email:

By clicking on submit you agree to the terms and conditions mentioned below.

1. We will not accept liability for delay of payment due to wrong or incomplete information entered above.
2. Ensure  accurate bank details have been provided before applying for refund
3. All outstanding fees owed to us by consignee will be settled before refund is made.
4. Payment will be made to corporate accounts only excluding where a personal name is on the BL.
5. Any confirmation of fraud will be handed over to the Police and the  agency and all its representatives will be blacklisted.
6. Pending payment and disputes should be reported to refund team below.
7. Agents are the chosen representatives of the consignee and should ensure they obtain the consignees approval for all refund transactions with Maersk Ghana Limited.
8. All refunds submitted after 4:00pm on working days would be added to the next day's processing. Weekend and Holidays submissions would be handled the next working day.

Please fill in the below form to apply for a refund